Services

We are committed to providing the best possible experience for each client and member company, regardless of the organization or project size. So whether your organization requires outsourced support to augment existing staff, extra hands for a one-time project, or full-service management, VTM’s services can be tailored to fit your group’s unique needs.

We've included below a listing of services grouped by organization need; please select the desired activity to see a detailed summary of support offered. Need a service not listed, just ask! 

Financial Administration

Our Financial Administration team's top priority is to provide transparent, accurate, and efficient financial management. We do so by establishing and executing on best known methods of financial policy while delivering timely and precise information to meet the needs of each of our client's decision makers. We can work directly with key stakeholders on every aspect of financial management or operate independently with oversight; we tailor our level of service to meet our client's comfort.

Regardless of the selected level of involvement, our experience allows us to partner with our clients to ensure they have the financial insight to support success.

VTM Group's Financial Administration team delivers:

  • AR/AP Support
  • General Ledger Reconciliation
  • Financial Reporting
  • Internal Controls
  • Payroll
  • Budgeting and Forecast Creation & Management
  • Financial Policy and Procedure Creation & Compliance
  • Audit and Tax Support
  • Full-cycle Bookkeeping

 

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Membership & Licensing

VTM Group's team of Membership & Licensing experts handle the day-to-day interaction between the organization and its members, ensuring that communication flows smoothly. We offer exceptional customer service, response times of 24 business hours, and unprecedented attention to detail while serving as the first line of response to our clients' membership base. Our team maintains the critical infrastructure that creates a solid foundation for our clients' virtual administrative offices.

Our professional team of membership service representatives specialize in all aspects of membership and licensing procedure, including:

  • Membership Application and Payment Processing
  • Renewal Process Management and Execution
  • Member Communication
  • Membership Recruitment Coordination
  • Mailing List Management
  • Database Management & Report Generation
  • Password Issuance and Support
  • Order Fulfillment
  • License Administration
  • Key Generation and Certificate Authority Program Facilitation

 

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Association Management

Our expert team of account managers assists technical organizations through initial formation strategies and execution, membership growth, and ongoing market leadership. We use industry best known methods to provide clients with seemingly flawless execution and support paired with the highest level of customer service and response times. VTM Group’s experienced initiatives and alliances team offers strategic guidance and tactical support during one of the most crucial stages for an organization—incorporation and launch—through maturity and every milestone in between. Our team has a complete understanding of the life cycle of technology associations, and offers unequalled expertise in the development and management of the framework necessary for success.

We customize our services to meet each client's needs—at the board of directors, committee, working group or individual contact levels—with unwavering attention to detail and commitment to client success. No matter where you are in the organization lifecycle, we can help. Our association management services include:

  • Association Formation Support
  • Organization Strategy and Execution
  • Infrastructure Set-up
  • Policy and Procedure Creation
  • Positioning and Messaging Development
  • Budget Projections
  • Launch Event Management and PR Strategies
  • Web site Creation and Collaboration Tools
  • Day-to-Day Operations
  • Headquarters Infrastructure
  • Best Known Methods and Consultation
  • Board Governance
  • Certification Program Administration
  • Membership Recruitment Coordination
  • Work Group and Committee Support
  • Face-to-Face Meeting Coordination/Support
  • Vendor Quality Assurance and Resource Oversight
  • Ongoing Website Administration & Maintenance
  • Marketing Project Coordination
  • Tradeshow Planning and Execution
  • Educational Outreach/Program Coordination
  • Executive Director Services

Curious as to what a client has to say about our incorporation support? Review our case study, VTM Group Incorporation Strategy Aids in Client Formation, to learn more.

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Event Management

Specializing in a variety of events, our experienced event planners ask the right questions to make sure your event exceeds your expectations. We define, plan, and stage your event from a fresh perspective, finding opportunities where other firms cannot. Whether you need support for a small board meeting, a large sales meeting or a strong presence at a 140,000 person tradeshow, we always deliver exceptional results.

We offer expert planning from conception to completion.

Our full range of customizable services include:

  • Domestic and International Event Planning
  • Project Management
  • Promotional Materials
  • Budget Planning
  • Registration Management
  • Venue Search and Selection
  • Contract Negotiation
  • Shipping Coordination
  • Vendor Research and Management
  • Offsite Activities
  • Pre-coordination Logistics
  • On-site Management and Event Support
  • Audio/Visual and Food & Beverage Coordination
  • Post Event Coordination

 

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Engineering & Technical Services

We recognize every organization has unique needs, and our flexible team excels at finding the right solution for our clients. The Engineering & Technical Services (ETS) team manages and oversees day-to-day enforcement of global compliance programs. From authoring specifications to developing testing procedures and overseeing the independent test results, our team has the experience and knowledge to bring compliance programs to life.

In addition to technical program management, ETS team members are plugfest experts. We’ve invented many of the processes used by plugfests around the world. With unique, multiple-technology scheduling and data collection capabilities, the ETS team is able to ensure the success of any kind of plugfest, anywhere in the world.

The VTM Group ETS team delivers:

  • General Technical Consulting
  • Specification Creation and Editing
  • Worldwide Compliance Program Development and Management
  • Certification of Gold Test Labs and Devices
  • Independent Test Lab Qualification and Auditing
  • Creation/build-out/management of hosted reference labs
  • Plugfest planning, test scheduling and collection, analysis and reporting of results
  • Test Tool Development, Manufacturing, Sales and Support
  • Customized Web Solutions
  • On-site Unique Event Infrastructure Development and Deployment

 

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Omnia Digital Solutions (Web Services & Causeway)

VTM's Omnia Digital Solutions provides clients with cutting-edge collaboration software and online tools while delivering truly exceptional account management and support. We deliver creative web solutions specifically for associations, industry standard groups, business consortia, and non-profits. Drawing on VTM Group's nearly 20 years of experience working with groups of all sizes and industries, our team understands the diverse needs of associations and recognizes that those organizations require a specific set of functionality.

We provide key technical resources that bridge people and processes, enabling each client partner to focus on its mission rather than mechanics.

The Omnia Digital Solutions team offers a variety of custom web solutions to meet your needs, including:

  • Web Based Collaboration Tools (Causeway) that provide the following main functions:
    • Workgroups
    • Document Repository 
    • Mailing Lists
    • Calendaring
    • Balloting / Voting
    • Task Tracker
    • WIKI Content Collaboration
    • Sharing Across Committees 
  • Web Development
  • Custom Application Development
  • Email and Reflector Management
  • Web Hosting

Learn more about Omnia Digital Solutions, including a portfolio of our work and client roster, on our dedicated website.

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PR & Strategic Communications

Nereus, VTM Group's award-winning public relations and strategic communications agency, specializes in providing integrated marketing expertise in all areas of communications, from overall branding and strategic planning to social media campaigns, media and analyst relations, press tours, advertising management, event PR, member PR programs, and more. Nereus works closely with VTM Group to provide clients with full service communication programs that generate measurable results.

We drive client success through our creativity, expertise, and collaboration.

Services offered by Nereus include:

  • Thought Leadership
  • Positioning and Messaging
  • Marketing Collateral Development
  • Online Strategies
  • Social Media
  • Integrated Marketing Programs
  • Product Launches
  • International Launches
  • Media and Analyst Relations
  • Advertising and Creative Campaign Development
  • Events and Tradeshows
  • New Media
  • Spokesperson Training

 

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HR & Staffing Solutions

We're in the people business. This commitment allows our clients to focus on their core competencies while we handle the rest. So if you're in need of staff, but without the infrastructure to support it, then we're your people.

We work in conjunction with our sister company, Cinder Staffing, a temporary services agency that also has a PEO (Professional Employment Organization) division, to provide employees with:

  • Recruitment and hiring
  • Onboarding and orientation services
  • Access to group benefit plans with competitive rates; we offer medical, dental, vision, short and long-term disability, life insurance, and an employer-match 401(k) retirement plan to all regular, full-time employees
  • Payroll and payroll tax administration
  • Workers’ compensation coverage
  • Compliance with federal and state employment laws
  • Policy creation and management
  • Performance management
  • Training and development