VTM Group's team of Membership & Licensing experts handle the day-to-day interaction between the organization and its members, ensuring that communication flows smoothly. We offer exceptional customer service, response times of 24 business hours, and unprecedented attention to detail while serving as the first line of response to our clients' membership base. Our team maintains the critical infrastructure that creates a solid foundation for our clients' virtual administrative offices.
Our professional team of membership service representatives specialize in all aspects of membership and licensing procedure, including:
- Membership Application and Payment Processing
- Renewal Process Management and Execution
- Member Communication
- Membership Recruitment Coordination
- Mailing List Management
- Database Management & Report Generation
- Password Issuance and Support
- Order Fulfillment
- License Administration
- Key Generation and Certificate Authority Program Facilitation